NADRA Technologies Limited (NTL), a trusted subsidiary of NADRA, has officially opened its doors for new Call Center Agent positions in Islamabad. If you're a graduate with strong communication skills and relevant customer service experience, this is your opportunity to join one of Pakistan's most reputable organizations.
🧑💼 Position Details:
Job Title: Call Center Agent
Number of Vacancies: 2
Age Limit: Maximum 28 years
Location: Islamabad
Contract Period: 3 years (extendable), with a 6-month probation period
🎓 Eligibility Criteria:
Education: Graduation from a recognized university
Experience:
Minimum 3 years in a call center or customer service role
Prior experience in billing inquiries, troubleshooting, and technical support is preferred.
🛠️ Required Skills & Competencies:
Strong interpersonal and communication skills
Ability to handle customer complaints through calls and emails
Efficient in active listening and resolving queries
Skilled in MS Office, VICIDIAL, or other call center software
Fast typing speed and ability to multi-task effectively
Exhibits empathy, patience, and professionalism under pressure
Willingness to work in shifts (24/7 rotational support)
📋 Terms and Conditions:
Appointment is contract-based for 3 years (extendable).
Management reserves the right to reject any application without explanation.
Only shortlisted candidates will be contacted.
False information will result in disqualification.
Age relaxation of 5 years is already included in the upper age limit.
Candidates must present medical fitness and character certificates upon final selection.
Government/semi-government employees must submit a No Objection Certificate (NOC).
No TA/DA will be provided.
HEC-attested degrees are mandatory.
Females, minorities, and differently-abled candidates are highly encouraged to apply.
Personal electronic items are not allowed during interviews/tests.
Complete the online application form and upload all required documents before the deadline.
🔚 Final Words:
This is an excellent opportunity for experienced professionals to be part of NADRA Technologies’ growing customer support division. If you're passionate about helping people and can thrive in a fast-paced environment, don't miss this chance. Apply today and take the next step in your career!
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